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Delete your Mingo account

Your data belongs to you — including the choice to remove it. Deleting your account takes three taps in the app, and works even if you've moved on.

Account deletion guide

Delete your account in three taps

1

Open your profile

In the Mingo app, go to Settings → Profile ("Edit your profile").

The Mingo Settings screen with the Profile row highlighted
2

Tap Delete Account

Scroll to the Account section at the bottom and tap Delete Account. We'll email you a confirmation link — deletion never happens by accident.

The Edit profile screen with the Delete Account option in the Account section
3

Confirm — twice, for safety

Tap Remove Account in the dialog, then open the confirmation link we send to your email. Once you confirm there, your account is scheduled for deletion.

The Delete Account confirmation dialog with Cancel and Remove Account buttons
Changed your mind? Nothing is deleted until you confirm via the email link — simply ignore the email and your account stays exactly as it is.
Mingo Pro subscribers: deleting your account does not cancel your subscription — billing is managed by the store, not by us. Please also cancel Mingo Pro in your App Store or Google Play subscription settings.

What happens to your data

🗑️ Deleted

  • Your account and sign-in details
  • Your digital cards (links and QR codes stop working)
  • Captured contacts, scans, notes, tags, and reminders
  • Your card analytics

Removed from production systems within 30 days of confirmation; backup copies expire on a rolling schedule shortly after. See our Privacy Policy.

📦 Before you go

Your contacts are yours to keep — export them first from the app (Contacts → export), because they can't be recovered after deletion. Aggregated, non-identifying statistics may be retained as described in the Privacy Policy.

📱 Can't access the app?

You can request deletion without the app: email privacy@mingo.cards or support@mingo.cards from the email address on your account, with the subject "Delete my account". We'll verify it's you and confirm when deletion is complete.

❓ Not sure yet?

If something isn't working, we'd love the chance to fix it first — support is one tap away in the app. You can also just sign out or remove the app; your account only gets deleted when you ask for it.